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Been using the BarkWise collar (without vibration feature) for about 2 weeks now. My German Shepherd is responding positively to this collar. When she sets it off generally her barking stops quickly. Sometimes she barks through it but with she’s still figuring it out. I just ordered the complete collar with the vibration feature to add more distraction from barking because my girl is a bit stubborn. She seems to ask for the collar to be put on in the morning so I believe this collar is safe and humane.
Furthermore my customer service experience was excellent. Miranda spent a good amount of time to answer all my questions about the unit. She was very knowledgeable, ordered my upgrade and refunded me for the collar I currently have. Overall I think this collar is very effective and excellent customer service.