Shipping Policies
Orders placed after 10am PST will ship the following business day.
Free Shipping Promotions
Free shipping applies on orders over $99 and will ship with USPS Priority Mail. Shipping time takes up to 10 business days to deliver.
Free return shipping applies to all US orders, in all 50 states.
When will I receive my order?
Depending on your location, you should receive your order in 10 business days or less. Business days do not include weekends or major US holidays.
Where does my order ship from?
Your order will ship from our distribution center in Medford, Oregon.
What are my shipping options?
Standard with FedEx (2-5 Business Days)
Ships within 1 business day after you place your order. Your order will ship via FedEx and will arrive within 2-5 days after your order ships.
Free Shipping with USPS (7-10 Business Days)
Ships within 1 business day after you place your order. Your order will ship via USPS Priority and will arrive within 7-10 business days.
Orders with a PO Box must select USPS Priority Shipping.
Orders placed after 10am PST will not ship out until the following business day.
What else do I need to know?
Order Changes
You may make changes or cancel your order for free as long as it has not yet shipped. Cancellations and changes must be made before 8am PST.
Delivery Guarantee
We guarantee that your shipment will be delivered on time, except when it is delayed due to causes beyond our control. Shipping and handling costs (including duties or taxes) cannot be refunded based on these types of delays. These include but are not limited to: adverse weather, natural disasters, civil disruptions, holidays, carrier interruptions, and delays caused by customs or other local governments.
Shipping to a PO Box
Orders with a PO Box must select USPS Priority Shipping.
Refused Packages
Packages refused at the time of delivery are subject to an additional fee, which will be taken out of any eligible refunds after the package is returned.