Protection Plans

We're confident in the quality of our products and stand behind you every step of the way. That's why your purchase is backed by our iron-clad 1-Year Manufacturer’s Warranty, protecting you all the way through your first year of ownership.

But why not keep a good thing going?

To extend your warranty or add coverage against accidents, we've got you covered with two great options:

2-Year Protection Plan – Adds an additional year to your manufacturer's warranty.
3-Year Protection Plan w/ Accident Coverage – Adds 2 years to your manufacturer's warranty, along with one free replacement for accidental damage such as drops and falls.

Each Protection Plan includes these great features:

Protection against defects due to manufacturing. (For other types of issues such as weather damage, drops, falls, etc get a protection plan that includes Accident Coverage)
Total flexibility – add or cancel your protection plan any time during your 90-Day Money Back Guarantee period, as long as you haven't used it yet.
No deductibles, restocking fees or other hidden fees. Your only responsibility is the cost of shipping the product back to us.
Your product will be replaced and shipped directly to you at no charge.
Processing turnaround time is just 3–5 business days once your return is received.

Ready to go? Just click the Choose Add-ons button on any product page to pick your Protection Plan and add it to your order!

Accident Coverage:

We understand that accidents happen. Plans with Accident Coverage come with all the great benefits of our regular Protection Plan and add 1 free “oops!” replacement. This covers any weather damage, drops, falls, kid damage, pet damage and more!

We know the list could go on and on but rest easy – you're protected with Accident Coverage.

( Just keep in mind that Accident Coverage does not cover damage due to unapproved repairs or modifications. When in doubt, contact us first! )

Here's How It Works:

In the unlikely event your product stops working, give us a call at 1-800-657-8214, start a live chat, or send us an email.

Our office hours are Monday through Friday from 6am to 5pm PST and Saturdays from 8am to 2pm PST.

A Customer Care Representative will provide you with a Return Merchandise Authorization (RMA) number.

After receiving your RMA, simply send the device back to us and we'll replace it for free. It's that easy!

The Fine Print:

Protection Plans must be redeemed by the original purchaser and only cover products purchased directly from Good Life^®.

We split the shipping costs with you. While the cost of shipping your product back to us is your responsibility, we'll cover the cost of shipping a replacement unit back to you.

Please note that your Protection Plan start date does not reset when you receive a replacement.