Protection Plans
We're confident in the quality of our products and stand behind you every step of the way. That's why your purchase is backed by our iron-clad 1-Year Manufacturer’s Warranty, protecting you all the way through your first year of ownership.
But why not keep a good thing going?
To extend your warranty or add coverage against accidents, we've got you covered with two great options:
- 2-Year Protection Plan – Adds an additional year to your manufacturer's warranty.
- 3-Year Protection Plan w/ Accident Coverage – Adds 2 years to your manufacturer's warranty, along with one free replacement for accidental damage such as drops and falls.
Each Protection Plan includes these great features:
- Protection against defects due to manufacturing. (For other types of issues such as weather damage, drops, falls, etc get a protection plan that includes Accident Coverage)
- Total flexibility – add or cancel your protection plan any time during your 90-Day Money Back Guarantee period, as long as you haven't used it yet.
- No deductibles, restocking fees or other hidden fees. Your only responsibility is the cost of shipping the product back to us.
- Your product will be replaced and shipped directly to you at no charge.
- Processing turnaround time is just 3–5 business days once your return is received.
Ready to go? Just click the Choose Add-ons button on any product page to pick your Protection Plan and add it to your order!
Accident Coverage:
We understand that accidents happen. Plans with Accident Coverage come with all the great benefits of our regular Protection Plan and add 1 free “oops!” replacement. This covers any weather damage, drops, falls, kid damage, pet damage and more!
We know the list could go on and on but rest easy – you're protected with Accident Coverage.
( Just keep in mind that Accident Coverage does not cover damage due to unapproved repairs or modifications. When in doubt, contact us first! )
Here's How It Works:
In the unlikely event your product stops working, give us a call at 1-800-657-8214, start a live chat, or send us an email.
Our office hours are Monday through Friday from 6am to 5pm PST and Saturdays from 8am to 2pm PST.
A Customer Care Representative will provide you with a Return Merchandise Authorization (RMA) number.
After receiving your RMA, simply send the device back to us and we'll replace it for free. It's that easy!
The Fine Print:
Protection Plans must be redeemed by the original purchaser and only cover products purchased directly from Good Life®.
We split the shipping costs with you. While the cost of shipping your product back to us is your responsibility, we'll cover the cost of shipping a replacement unit back to you.
Please note that your Protection Plan start date does not reset when you receive a replacement.
How Do I Buy a Protection Plan?
Just click the Choose Add-ons button on any product page to pick your Protection Plan and add it to your order!
